Mail Forwarding & Lost Packages

Mail Forwarding

USPS classifies Howard University as a business and there are different processing requirements for businesses that are not required of residents. All Howard University building, including residence halls are classified as Howard University businesses. As such, only the business can manage the disposition of University mail and packages. Students cannot request a change of address through a local USPS store or USPS online.

Changing Your Address

The postal service has different time limits for mail forwarding depending on the mail being sent. The majority of your mail will be forwarded for 12 months, including First Class Mail. Forwarding your mail does not update any of the businesses that you care about with your new address – such as your bank account, credit cards, and so on. Forwarding your mail simply ensures that your mail is forwarded to your new address. The 12 -forwarding period gives you a year to update your address with your friends, family, bank, and other businesses.

Do you subscribe to any magazines or newspapers? These have a much shorter time limit of just 60 days. After roughly two months, your USPS mail forwarding service for this mail type will expire, so be sure to update these addresses with each company first.

Updating Mailing Address in Bison Web


Be sure to remember to change your address back if you return in the fall.


  • Students who remain on campus during the summer still must follow the above-mentioned instructions.
  • Mail will not be forwarded to your home address during winter break unless you do not plan to return to campus for the spring semester.
  • Mail will not be forwarded to your home address during spring break.
  • Mail Services will forward First Class mail for one year and Second Class mail for (60) days following your separation date from on-campus housing.

Lost Packages

If you have not received an accountable item within 72 business hours at the residence hall of its arriving to the mail processing center, contact your residence hall mailroom to begin an investigation. Letter mail without a tracking number is not traceable.

For departmental drop-offs, approved package pick-ups, and mailing/shipping needs, please visit the mail processing center located at:

Service Building
2244 10th Street NW
Lower Level, Suite 852

Monday – Friday
8:30 a.m. – 5:30 p.m. (retail closes at 5:00 p.m.)
1:00 p.m. – 2:00 p.m. (closed for lunch)

*University holidays and closures may affect hours of operation.